Haven for Hope’s North Campus serves residents of Bexar County who can demonstrate Bexar County residency for at least 12 months within the past two years.
Hospitals/Residential Treatment Facilities/Nursing Facilities planning on discharging a homeless patient to Haven for Hope must fax a completed “Discharge Referral Checklist” form along with required medical records to 210-910-6868. Please allow a 24-hour turnaround for clearance.
Download the form here
The Intake Building is located at 1 Haven for Hope Way, San Antonio, TX 78207
New arrivals to Haven for Hope’s North Campus and South Campus (Courtyard) are done on a walk-in basis.
Haven will accept the following as a from of U.S. state or government-issued photo ID:
* Copies and screenshots of these documents may be accepted if they are legible and do not appear to be altered
If you need alternative assistance such as assistance with bills, community resources, availability of surrounding shelters, etc. please call United Way of Bexar County by dialing 211. You may also contact the City of San Antonio’s Community Connections Hotline by calling 210-207-1799.
If you are the guardian of a minor or minors in need of shelter, please go to Haven for Hope and speak to a Security Officer at the security building (1 Haven for Hope Way) for temporary emergency services placement. Guardians will need to have a U.S. state or government issued ID, and birth certificates or proof of relationship to each minor child.
If you are a single individual with no minor children in need of shelter, please speak with a Life Safety Officer at the South Gate, Courtyard, located off Martin Street, for temporary pre-intake screening. Pre-Intake services are limited to 15-days, you will have access to meals, showers, and a safe place to sleep, if you are still in need of shelter after the initial 15-day pre-intake, present to Intake Department for eligibility screening.
Unfortunately, we cannot shelter unaccompanied minors. If you are an unaccompanied minor, please call United Way of Bexar County by dialing 211 for a listing of available shelters and resources.
The Intake Department at Haven for Hope is open Monday – Friday from 7:00 am to 3:30 pm to enroll individuals experiencing homelessness into one of Haven’s various programs. All of Haven programs provide safe, indoor sleeping.
Haven for Hope is committed to serving individuals living in San Antonio/Bexar County who are experiencing homelessness, including those with disabilities. Our campus is handicap accessible and our goal is to provide a welcoming environment where all clients, including those with disabilities, can reasonably access all of the services provided on Haven’s North and South Campuses, as well as use our website. If you have any questions about the accommodations available for disabled clients, please contact the Intake Department in person or by calling 210-220-2357.
